Returns & Exchanges
At Scarlet Darkness, we want you to be completely enchanted by your purchase; if your gothic or vintage-inspired piece isn't a perfect fit, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring the invoice or return authorization slip is included inside the parcel.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or post office.
Receive Your Refund
Once our warehouse team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing